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Everyday Heroes

Highlights of people building companies from the inside - everyday - often out of the spotlight.

Episode 14: Connor Benjamin - Point C

September 6, 2023

Connor Benjamin is an Integration Manager for Point C. Connor started with the company with no experience in the third-party administration (TPA) of benefits space, but he had the hunger and drive to rise to the challenge. Connor now leads the integration process when new companies join the Point C family of companies.

Point C is a TPA platform for medical and dental benefits for self-insured employers. Administrative services the company currently provides include claims processing, network management, and utilization review. Point C’s mission is to support TPA partners through business process innovations and product solutions that drive value for employers and enhance the member experience.

Episode 13: Michelle Klenotich - TandemHR

August 2, 2023

Michelle Klenotich is a Director of Payroll and Tax at TandemHR. The company where Michelle worked with a team of 25 employees was acquired by Tandem after 20 successful years. Within a year, Michelle was leading a team of 27 people and taking Tandem's payroll service to new heights.

Tandem provides custom, high-touch Fortune 500 caliber human resources to small, mid-sized and enterprise businesses throughout the United States. By managing the administrative aspects of human resources such as payroll processing, benefits administration, compliance, risk management, employee relations etc., Tandem’s HR experts allow client executives to focus on growing their businesses.

Episode 12: Lindsey Fontenot - Community Care Partners

July 12, 2023

Lindsey Fontenot is a Regional Operations Director at Community Care Partners (CCP). Her Everyday Hero journey started with her childhood dream of becoming a nurse. She now oversees 36 urgent care clinics across the state of Louisiana. Underpinning her success is the drive of a mom with a special needs child.

Community Care Partners represents a network of urgent care and primary care clinics. CCP has locations in Oregon, Washington, Montana, Wyoming, Colorado, Texas, and Louisiana.

Episode 11: Laura Gerrard - Sweetmore Bakeries

June 7, 2023

Laura Gerrard is a Customer Service Manager at Main Street Gourmet, a partner of Sweetmore Bakeries. Laura’s Everyday Hero story starts with her place in the broader world, a perspective she’s developed over a lifetime of travel. Laura has the ability to stay calm under pressure and know just the right moment to release tension with her sense of humor. This is the story of how Laura achieved her proudest accomplishment: becoming a Manager at Main Street Gourmet.

Sweetmore Bakeries (Chicago, IL) operates three bakeries – Main Street Gourmet, Biscotti Brothers, and Meurer Brothers – delivering stock and custom bakery products to the retail in-store bakery and national restaurant channels. Sweetmore focuses on high quality and innovative products to help customers differentiate their sweet baked goods and improve operations.

Episode 10: Brandy Hamar - Community Care Partners

May 3, 2023

Brandy Hamar is a Patient Loyalty Manager at Community Care Partners (“CCP”). Brandy’s Everyday Hero story began when she returned to work after years of being a stay-at-home mom. Brandy started at the front desk at one urgent care clinic. She now manages patient loyalty across the approximately 100 CCP clinics. This is her story of personal and professional growth.

CCP represents a network of urgent care and primary care clinics. CCP provides the following services in addition to urgent care and primary care services: laboratory and radiology services, treatment of fractures / lacerations, immunizations, occupational health and medicine, work-related injuries, physical therapy, and on-site prescriptions. The company has locations in Oregon, Washington, Montana, Wyoming, Colorado, Texas, and Louisiana.

Episode 9: Abby Holden - Triumph Orthopedic Partners

April 5, 2023

Abby Holden is Operations Director at Georgia Bone and Joint, the founding practice of Triumph Orthopedic Partners. Abby’s Everyday Hero story began playing golf at an early age. Little did she know, the valuable lessons she learned would accelerate her career and help her battle breast cancer.

Triumph Orthopedics (“Triumph”) is a network of orthopedic practices in the Southeast. Triumph’s partner practices offer patients comprehensive medical and surgical orthopedic services, including general orthopedics, sports medicine, fracture treatment, arthroscopic surgery, joint repair and replacement, and spine surgery services. Triumph’s mission is to empower orthopedists and their team to deliver an exceptional patient experience.

Episode 8: Temperance Jones - Southern Orthodontic Partners

March 1, 2023

Temperance Jones is an HR Generalist at Southern Orthodontic Partners. She is recognized as an Everyday Hero for her advocacy for suicide awareness and prevention. Temperance had the courage to share the story of her brother’s suicide, which sparks deeper conversations and connections at work and within her community. She shares her story in the hopes that it starts a conversation that saves a life.

Southern Orthodontic Partners (Nashville, TN) is a network of orthodontic practices in the Southeast. Affiliated practices offer general orthodontic services including correction of crowding and overbite, spacing via braces and Invisalign, as well as teeth whitening solutions.

Episode 7: Deborah Williams - IZI Medical

February 8, 2023

Deborah Williams is an Executive Assistant at IZI Medical. She played a key role in helping the company scale, while preserving its family-like culture. Deborah’s Everyday Hero story is professional and personal, as you will hear from Greg Groenke, CEO of IZI Medical, and from Deborah’s son.

Based in Baltimore, Maryland, IZI Medical Products is a leading developer, manufacturer, and provider of high quality medical consumable accessories used in radiology, radiation therapy, vertebroplasty and image guided surgery procedures. IZI has built a diverse portfolio of products backed by strong intellectual property and currently sells to more than 1,000 domestic customers as well as internationally across 25 countries. Shore exited IZI Medical in October of 2022.

Episode 6: Marion Alderete - Southern Orthodontic Partners

January 18, 2023

Marion Alderete is the Practice Manager at Garrett and Boyd Orthodontics, a partner practice of Southern Orthodontic Partners. Marion’s Everyday Hero story started when a doctor at her practice was diagnosed with cancer. Marion stepped up to lead her team through unchartered territory and challenges.

Southern Orthodontic Partners (Nashville, TN) is a network of orthodontic practices in the Southeast. Affiliated practices offer general orthodontic services including correction of crowding and overbite, spacing via braces and Invisalign, as well as teeth whitening solutions.

Episode 5: Gina Hrisopoulos - Mission Veterinary Partners

December 28, 2022

Gina Hrisopoulos is a Senior Director of Finance Operations at Mission Veterinary Partners. Gina’s Everyday Hero story highlights the impact a family legacy of service can have on people in any industry.

Mission Veterinary Partners (Detroit, MI) is a veterinarian owned and managed network of general practice animal hospitals with a common goal of providing best-in-class care to companion animals.

Episode 4: Amy Baccam - Southern Veterinary Partners

December 14, 2022

Amy Baccam is a Vice President of Integration and Implementation at Southern Veterinary Partners. Amy's Everyday Hero story is about grit and being a role model for others who started their career looking to break glass ceilings.

Southern Veterinary Partners offers general practice veterinary services to the Southeast. The company is comprised of 300+ animal hospitals that collectively service over 2,000,000 patients annually and conduct tens of thousands of pet treatments every month.

Episode 3: Jennifer Stanley - Behavioral Innovations

December 7, 2022

Jennifer Stanley is a Director of Training and Operations Analyst at Behavioral Innovations. Jennifer’s Everyday Hero story demonstrates the power a mom’s perspective can have on a team and culture that works and learns together.

Behavioral Innovations has been providing clinically researched, family-focused, and collaborative ABA therapy to children with autism for over 20 years.

Episode 2: Ethan Ott - Southern Veterinary Partners

November 30, 2022

Ethan Ott is Vice President of Analytics and Strategic Partnerships at Southern Veterinary Partners. Ethan’s Everyday Hero story shows the transformative power of passion in building a team, growing a company, and creating opportunities across an entire region.

Southern Veterinary Partners offers general practice veterinary services to the Southeast. The company is comprised of 300+ animal hospitals that collectively service over 2,000,000 patients annually and conduct tens of thousands of pet treatments every month.

Episode 1: Melissa Grooms - SENTA Partners

November 14, 2022

Melissa Grooms is the Director of Integrations at SENTA Partners. Melissa’s Everyday Hero story highlights how a unique upbringing and a great attitude propelled her into a career she never imagined and helped launch SENTA and its partners to industry-leading heights.

Southern Ear Nose Throat & Allergy Physicians (Atlanta, GA) (“SENTA”) is an ear, nose and throat (“ENT”) and allergy services organization providing support services to leading ENT and allergy providers in the Southeast. Affiliated practices provide comprehensive medical and surgical specialty ENT and allergy services, including treatment for thyroid disorders, sinus conditions, ear pain, allergies, and throat disorders.

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